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MOIMOI

Data collector
MOIMOI accessories Oy
address: Mariankatu 8 B 12, 00170 HELSINKI
Phone: +358445317894
email: info@moimoi-accessories.com

Collected information
To process the orders, we collect the personal information you give us when you make a purchase from our web shop. This information includes your name, address, phone number and email address.

When you browse our page, we automatically receive your computer’s IP address (internet protocol) to help us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

Consent
When you provide us your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent us collecting it and using it only for reasons mentioned.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent, or provide you with an opportunity to say no.

 If after you have opted-in, you change your mind, you can at any time withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information.

Contact us at kalle@moimoi-accessories.com or send us a letter by post at MOIMOI accessories Oy, Vironkatu 8C 00170 Helsinki

Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

MyCashFlow
Our web shop runs on MycashFlow platform. It is Finnish online e-commerce platform that allows us to sell our products to you.

Your data is stored through MyCashFlow’s data storage, databases. They store your data on a secure server behind a firewall. 

Payments
All our payments are securely processed through Checkout Finland Oy or PayPal. We don’t collect any information concerning the payments. We recommend that you read their privacy policies to understand how they handle privacy policies. 

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security
To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

Cookies
Cookie is a string of text that is sent to your web browser from a website. It allows the website to remember your preferences in order to tailor a personalized experience. Cookies are used for different purposes, ranging from providing website’s core service to data analytics and reporting. Internet without cookies will become quite frustrating as the websites will not remember who you are. In real world analogy, it will be like meeting someone and introducing yourself every single time you meet them.

We use cookies to ensure that your browsing experience is efficient and optimized. For example, cookies allow the site to remember your login details, so you don’t have to type in your credentials every time you want to make a new order or check the status of a pending one.

 We use following types of cookies

  • Functional - They allow the website to remember your credentials etc. so that you don’t have to re-enter information every time you visit our page.
  • Analytics - They allow us to analyze user behavior and improve our website by making continuous adjustments. Website visitor data of such nature is anonymous.
  • Advertising - This includes third party cookies that provide browsing data to Google, Facebook and Nosto that we use to make our advertising more relevant for our users.

Please get in touch with us for more information on specific cookies that we use.

Cookies don’t contain personal information like name and email address. They can’t be used to deliver virus or access information on your hard drive.

Turning off cookies
You have the ability to turn off cookies anytime you want. Different browsers have different procedures for that. Here’s how you can turn off cookies for the following browsers:

If you use any other browser, please check their user guide to learn how to turn off cookies.

Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to our Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact us
If you would like to change or delete any information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer:
kalle@moimoi-accessories.com or send us a letter by post at MOIMOI accessories Oy, Vironkatu 8C 00170 Helsinki

Free shipping inside EU over 150€

Rest of the world after 250€

All major credit cards and Paypal

We accept them

International orders

We ship with DHL

Most popular searches

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Terms and conditions

Shipping Terms

Our domestic orders are being delivered by Posti Finland or DHL. For International orders we use DHL. 

We process all the orders within 1-2 working days.

After placing an order you will receive two emails: one confirming your order after your purchase and one after your order has been sent. We provide you a tracking number to follow your purchase.

Shipping info

Delivery time Delivery cost
Finland 1-3 days Free (for bags)
EU, Norway & Iceland 1-3 days 10€ (free after 150€ order)
Rest of the world 2-5 days 25€ (free after 250€ order)

Payment methods

We accept the following payment methods:
Credit cards: We accept Visa, Visa Electron and Mastercard.
PayPal: You can make your payment through Paypal account. Paypal accepts international credit cards.
If you have a finnish bank account you can make your payments straight from your internet bank.
Supported banks are: Osuuspankki, Nordea, Handelsbanken, POP pankki, Aktia, Säästöpankki, SP/OmaSP, S-pankki, Ålandsbanken and Danske Bank.
You can also pay by instalment through Collector Bank

Returns and refunds

If for some reason you are not satisfied with your purchase you can return it within 14 days and exchange it or get your money refunded. Products have to be in original packing and condition.
Returns with improper postage or postage not paid will not be accepted by us. In case of our mistake, product damaged in delivery or faulty product, we will refund the price of the product and all delivery expenses to you.

When returning a discounted product, the return delivery fee is paid by the customer.

Help with your order

If you have any questions or problems with your order, please send us an email: info@moimoi-accessories.com. We speak English, Finnish and Spanish.

Security

Any concern that you might have regarding security, privacy or complaint in connection with making a purchase, please contact us.

MOIMOI accessories Oy

Mariankatu 8 B 12,
00170, Helsinki
info@moimoi-accessories.com
www.moimoi-accessories.com
Business ID: 2807847-5