Terms of service
Shipping Terms
Our domestic orders are being delivered by Posti Finland or DHL.
We process all the orders within 1-2 working days.
After placing an order you will receive two emails: one confirming your order after your purchase and one after your order has been sent. We provide you a tracking number to follow your purchase.
Shipping info
| Delivery time | Delivery cost | |
|---|---|---|
| Finland | 1-3 days | 5,9€ (free after 150€ order) |
Payment methods
We accept the following payment methods:
Credit cards: We accept Visa, Visa Electron and Mastercard.
PayPal: You can make your payment through Paypal account. Paypal accepts international credit cards.
If you have a finnish bank account you can make your payments straight from your internet bank.
Supported banks are: Osuuspankki, Nordea, Handelsbanken, POP pankki, Aktia, Säästöpankki, SP/OmaSP, S-pankki, Ålandsbanken and Danske Bank.
Klarna: Shop now. Pay over time with Klarna.
Returns and refunds
If for some reason you are not satisfied with your purchase you can return it within 14 days from the purchase and exchange it or get your money refunded. Products have to be in original packing and condition.
In case of our mistake, product damaged in delivery or faulty product, we will refund the price of the product and all delivery expenses to you.
We offer free returns on all normally priced products.
Quarantee
All of our products include 1-year guarantee against manufacturing defects.
We also offer a post-sales service to find efficient solutions to any problem you may have.
Help with your order
If you have any questions or problems with your order, please send us an email: info@moimoi-accessories.com. We speak English, Finnish and Spanish.
Security
Any concern that you might have regarding security, privacy or complaint in connection with making a purchase, please contact us.
MOIMOI accessories Oy
Mechelininkatu 23,
00100, Helsinki
info@moimoi-accessories.com
www.moimoi-accessories.com
Business ID: 2807847-5